Privacy Policy

1. Introduction

At Willow Grove Nursery, we value your trust as much as your garden's success. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, our digital "Success Library" resources, and our "Inner Circle" email community.

2. Information We Collect

We only collect information that you voluntarily provide to us. This typically includes:

• Contact Information: Your name and email address when you sign up for our "Sacramento Summer Survival Guide" or join our email list.
• Appointment Data: Information provided through our third-party booking partner, Calendly, to facilitate your nursery consultations.

3. How We Use Your Data

Your data is used strictly to improve your gardening outcome and manage your nursery relationship. Specifically, we use it to:

• Deliver the digital guides, "Mentor Notes," and resources you request.
• Notify you of exclusive, subscriber-only plant sales and seasonal sell-offs.
• Send seasonal expertise and "Sacramento-Hardened" gardening tips via our Omnisend automation.
• Manage and confirm your on-site nursery appointments.

4. Third-Party Partners

We do not sell or rent your data. We use trusted third-party services to maintain our boutique digital experience:

Omnisend: Our email marketing partner. By subscribing to our guide, your email is securely stored with Omnisend to deliver our mentor-led series and private sale notifications.

Calendly: Used for scheduling. Their use of your data is governed by the Calendly Privacy Policy.

5. The "Survival" Guarantee & Advice

While we provide expert frameworks for plant success in the Central Valley, biological outcomes are subject to environmental factors. Our digital resources and "Mentor Notes" are intended for educational purposes to help you minimize the "Retail Illusion" risk.

6. Your Control

You have full control over your information. You may opt-out of our seasonal expertise emails or private sale notifications at any time by using the "Unsubscribe" link found at the bottom of our Omnisend communications.